Your privacy is important to us. It is JM Pet Resort & Veterinary Clinic's policy to respect your privacy regarding any information we may collect from you across our website, https://jmpetresort.com, and other sites we own and operate.
We only ask for personal information when it is necessary to provide services to you. We collect this information by fair and lawful means, with your knowledge and consent, and we clearly explain why it is being collected and how it will be used.
By providing your contact information, you consent to receive communications from us related to your services, including appointment reminders, scheduling updates, service notifications, and occasional promotional content. These communications may be delivered via phone call, email, or text message. Message frequency may vary, and standard message and data rates may apply for text messages.
You may opt out of promotional communications at any time by following the unsubscribe instructions included in emails, replying STOP to text messages, or contacting us directly. Please note that even if you opt out of promotional messages, we may still contact you regarding active or upcoming services.
We retain personal information only for as long as necessary to provide requested services and protect it using commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. We do not share personally identifying information publicly or with third parties for their marketing purposes, except when required to by law. We may use trusted service providers to facilitate communications and operations on our behalf in accordance with this policy.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for personal information, with the understanding that we may be unable to provide some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.
This policy is effective as of April 2026.