Our mission is to support lifelong harmonious relationships between people and their pets. As experts in our field, we offer trusted guidance to pet parents and support them through all ages and stages while delivering 360° of Happy Health® to their beloved pets. We strive to empower a creative team of individuals in building careers in animal care where they feel valued, inspired, and live in a culture of recognition and growth.
"I am beyond grateful for a team dedicated to helping fulfill a lifetime dream of supporting all pets and the people who love them — one service at a time."
Jeni Mather, President & Founder
Our thoughtful, nurturing, and educated staff are passionate and dedicated to the care and well-being of animals. Many volunteer their time to animal advocacy groups and shelters and are devoted to furthering their education in animal health, nutrition, and all aspects of pet care. Each team member is here to ensure all clients, both two-legged and four-legged, are treated with the utmost quality care and respect. Meet our team members!
How do we deliver cross-functional services to care for 360° of Happy Health® for your pet all under one roof? See for yourself! Take a video tour through our state-of-the-art facility.
360° OF HAPPY HEALTH®
Our 360° of Happy Health® philosophy is about more than just offering a wide span of services. It’s about supporting your lifelong relationship with your pet, by helping your dog become the best possible version of themselves.
We designed our full range of amenities to support all the factors that make your dog who they are — the nature of their breed, the nurture of their early socialization, their physical and mental health, environments, and relationships.
OUR PAW PRINT PRINCIPLES
We treat every pet as a part of our family. We are committed to keeping pets happy and healthy throughout all ages and stages of their lives. We take a whole-health approach to pet care, treating pets' physical, mental, and emotional needs as a circle of intertwined aspects of their wellbeing. We get to know each pet as an individual, and through our cross-functional services, we care for each animal's unique needs to achieve 360° of Happy Health®.
Our team members are the heart of JM Pet Resort & JM Pet Vet Clinic. We are dedicated to being the best place for animal lovers to work in pet care. We treat each other as individuals, recognizing that each teammate brings their own set of skills, knowledge, and expertise to the whole. We are experts in our field, and we are committed to providing education and training to continually learn and grow our skills. We foster an inclusive workplace where everyone is heard, respected, and empowered to do their best work. Our leadership team is dedicated to promoting 360° of Happy Health® for our team by protecting their physical, mental, and emotional health. Above all, we are all connected by our love of animals and our shared goal to make every pet and pet parent's life better.
We treat each pet parent as a part of our family. We value and appreciate each pet parent as an individual, giving personalized care and compassion throughout all ages and stages of their pets' lives. We provide pet parents with maximum value, convenience, and peace of mind through our 360° of Happy Health® approach so they can trust their pets are supported across all areas of health, behavior, and happiness. We help families succeed by supporting harmonious lifelong relationships between people and animals.
As experts in our field, we lead the pet care industry in responsible, socially-conscious business practices. We leverage technology, design, and a culture of continuous growth to create a facility where our teams can do their best work and where pets can be supported across all ages and stages of their lives. We are continuously evolving our processes and procedures to help our facility function safely, smoothly, and efficiently. We foster channels for communication, feedback, and knowledge-sharing to keep all teams across our Resort aligned under the same mission and values.
We take care of our community by helping pets become the best versions of themselves, and helping families and pets build successful harmony in the household. As the local experts in our field, we act as the source of trusted and reliable guidance for pet parents and pet care professionals. We work to better our community by participating in shaping legislation that helps protect and improve the lives of animals and the people who love them. We act as loving and compassionate neighbors to our fellow community members.
Speaking from a customer point of view. I’m extremely thankful that the Vet team was able to put my mind at ease with my baby girl Cali and got her in quick. We finally have answers about her getting sick all the time.
Hey not bad at all. Easy drop off and pickup.
I remember when they started and they had next to nothing but great customer service and my dogs loved the place ! So happy to see how far they have come to being state of the Art but with the same great customer service and love of animals they started with ! Would highly recommend!
My family and I have had nothing but amazing experiences and are always happy with the way the provide and care for our sweet boy. Whether he is in daycare or boarding. my dog always comes back happy and tired.
I boarded my cat Harmony here and I can honestly say, that she has never been in better hands. They were absolutely wonderful with her and took very good care of her. They are very friendly and professional and treat all animals that come into their Resort with great care and respect. I will definitely board her here again if we need to go out of town.